Do you work with LV= for windscreen claims?

Yes. AWG Windscreens handles LV= windscreen and glass claims directly on your behalf. You do not need to call LV= first — call us on 0800 318 711 and we will contact LV= to authorise the claim.

What is the LV= windscreen excess?

LV= typically uses a glass excess of around £95 for windscreen replacement claims. Chip repair is normally free with no excess. Your exact excess is shown on your policy schedule and will be confirmed with LV= when we process the claim.

Will a LV= glass claim affect my no-claims bonus?

No. Windscreen and glass claims with LV= do not affect your no-claims bonus and do not increase your premium at renewal. This is standard across virtually all UK motor insurers for glass-only claims.

How do I make a LV= windscreen claim?

Call AWG Windscreens on 0800 318 711 with your vehicle registration and LV= policy number. We contact LV=, obtain authorisation, book you in, fit the glass or carry out the repair, and settle the invoice with LV= directly. You pay only your policy excess (if any).

Can I choose AWG Windscreens with my LV= policy?

Yes. UK motor policies typically allow you to choose your own repairer for glass claims. If you are told you must use a specific supplier, your policy conditions normally still allow you to use AWG Windscreens — we will help clarify with the insurer if needed.

How long does a LV= claim take to process?

Most LV= claims are authorised within minutes while you are on the phone with us. For straightforward chip repairs and standard windscreen replacements we can typically book you in the same day or next day. Specialist or complex glass may take 24-48 hours to source.

LV= Windscreen Claims | AWG Windscreens

LV= & AWG Windscreens

LV= (Liverpool Victoria) is owned by Allianz and provides comprehensive motor insurance across the UK. Glass claims are straightforward to authorise — we handle the call.

LV= typically uses a £95 glass excess. Chip repair is free with no excess. LV= has a consistently high customer satisfaction rating for glass claims handling. We are familiar with their authorisation process and can usually get the go-ahead within minutes.

Your LV= cover includes:

Windscreen chip repair — typically free, zero excess
Full windscreen replacement — typically £95 excess
Rear and side glass — usually covered on the same policy
ADAS camera recalibration where required
No effect on your no-claims bonus

Key LV= Facts

Typical replacement excess: £95
Chip repair excess: £0 (repair)
No impact on no-claims bonus
No increase in renewal premium
Same-day fitting available for most vehicles
We handle all the paperwork

Excess values are typical Your exact excess depends on your policy schedule and optional add-ons. We confirm the exact figure with LV= before any work is carried out.

Call Free: 0800 318 711 How Claims Work

Simple Process

How a LV= Windscreen Claim Works

One call to us. We do the rest.

Call 0800 318 711

Give us your reg and LV= policy number. We confirm your cover.

We Contact LV=

We obtain authorisation from LV= directly. Usually takes a few minutes.

We Book You In

Same-day fitting in most cases. Mobile service to your home or workplace.

Pay Excess Only

You pay £95 (or £0 for chip repair). We invoice LV= for the rest.

LV= Windscreen Claims